Frequently Asked Questions

We use a unique plating process that makes our items sweatproof and waterproof.
Yes, all our items are plated with 18k gold.
Simply because we believe in making a fair profit while staying logical. You'll find similar designs priced much higher elsewhere.
We offer three delivery options: Standard shipping $4, Express shipping $6, and Free standard shipping on orders over $35.
Yes, all our items come in a white box embossed with the Elle logo, along with our signature carton bag.
Yes, we offer a one-year warranty on all our items.
Absolutely! You can exchange any item you want.